To cancel an order, please email [email protected]. Be sure to include your order number and a message that you want to cancel the order.
If you order has not shipped yet, we can cancel the order without any restocking fee. Please note that orders generally ship within 12 hours, so be sure to notify us as soon as possible. If your order has already shipped and cannot be cancelled, please refer to the following section on how to return your order.
To place a return, please email [email protected] with your order number and a message indicating which item(s) on the order you wish to return. Our customer service team will respond with an RMA number and shipping instructions. You are responsible for the cost of packaging and shipping the order back to our warehouse. Do not return anything to us without a RMA number!
All items must be received back in their original condition and must not be broken or altered in any way. For example, new and unopened items must be sent back new and unopened. If items are returned in any other state than how they were purchased, the return will be treated as buyer’s remorse and you will be charged an 8% restocking fee. Depending on the condition the item is received (i.e. damage to packaging, water damage, intentional damage, signs of use, etc.), we reserve the right to return the item back to you and not issue a refund for the purchase.
Changing an Order:
To make a change to an order, please email [email protected] with your order number and a message indicating the change(s) that are needed. To change an order, we must receive your request before your order is processed, which is generally within 12 hours of receipt. If your order has already been processed, please refer to our Returns policy above.
Let's Sum It Up:
We love what we do and we want to make sure you do, too! What we bring you is a genuine passion and an everlasting pursuit to provide you with the ultimate ecommerce experience.
Our mission is to not only meet your shopping expectations but to redefine what online shopping means.
We do this by listening to feedback from our customers. We want to hear what you have to say. Write to us with your concerns or questions at [email protected] and let us know how we’re doing!
Thank you for giving us the opportunity to pursue our crazy ecommerce passion. We couldn't do it without you!
The Daily Steals Team